We strive to provide the best possible customer service experience to our client and thus need your input and feedback as to keep up standards.
Please feel free to tell us about your experience by clicking the button below.
This is what our local clients say…
Would definitely recomment them to colleagues and friends. No hassles and kept me in the loop regarding delivery.
Unbelievably Good Service
I cannot stress enough how excellent the service we received was. Quotes were sent very quickly, communication was prompt, and the order was delivered barely 24h after making payment.
Unbelievable. Thank you!!
Great customer service at the end of the year
I was very impressed with the great service I received from Abbi Erasmus, when I placed my order the day before MAL Investments were closing for the Christmas & New Year holidays. Many thanks for the quick assistance, and for answering your phone so close to your business closing. I will certainly be looking for further supplies through your great website.
I ordered a trickle charger from Batteries Online
Invoice sent and paid for
Asked if they would courier it on a specific day
That was done and waybill sent through to me
Just waiting for the delivery which I no doubt will be
delivered on time.
ALTHOUGH WE ONLY COMMUNICATED
ALTHOUGH WE ONLY COMMUNICATED via Email,:I regard the service given by ABBI was VERY GOOD.
One can get a certain “feel” even if it is through Email.
Friendly, kind and speedy service
I dealt with Anton Viljoen for a motorcycle battery, and was very impressed with the friendly, kind and speedy service received from him.
He also further assisted with a query that I had and all was handled in the most fast and professional manner that I could have wished for.
I definitively recommend your company to any future customer and or friends to support your company and products.
Excellent service, thanks CJ
Great service and advise
Great service and advise, Anton explored the options and reverted very quickly.
It was so easy to buy a battery this way.
Service great as always
Just purchased a Blue Nova Lithium Battery for my golf cart. The service from Anton was great as always. Very happy with the battery.
Fast effective service
Thank you very much for fast effective service. I will definitely recommend you.
Very prompt, quick and efficient service. Very impressed and already recommended them to some friends.
’n Besigheid wat elke keer presteer
M.A.L. Battery Distributors (Pty) Ltd is ’n besigheid wat elke keer presteer en doen wat hulle belowe teen baie kompeterende prys.
Dit was my ervaring met batterylaaiers, batterye en sonpanele.
Baie dankie daarvoor!
Great Customer Service
We received a shipment which was shipped directly from a sub-supplier. This shipment was not meeting our expectations. The problem was immediately addressed in a professional way by Abbi and her management. The shipment was picked up and new batteries were delivered immediately from Cape Town.
The new shipment is fine. 5 Stars for the professional handling of a problem.
Any time again because of great attitude and customer service.
Incredible Online Response and Excellent PR
Came across batteries online whilst browsing for Solar products online from Zimbabwe, the prompt responses by Anton were amazing. My inquisitive emails did not deter the responses and I greatly appreciate. Rare to find such great PR and patience in giving various options, keep it up!
Friendly and quick service
Thank you Anton for always being on the ball and getting back to me ASAP regarding orders. I do appreciate the quick responses and the helpfulness.
Responsiveness on email was very
Responsiveness on email was very good. The information and advice on which battery to purchase were immediate and good.
Delivery time was also excellent.
Deltec 105Ah batteries x 2
I have ordered two Deltec 105Ah batteries at a price that nobody else could offer at that time. Originally they did not have stock and had to order from Germany. Within a period of a week their Johannesburg branch received the order and it was delivered at my doorstep. Excellent service. Thank you.
Excellent Service and very fast delivery
Ordered a Fulmen battery for Battriesonline via Anton Viljoen.Requested a quote from Anton and had it within an hour.Anton even went so far as to look for suitable alternatives if needed. I did the payment , including delivery to Kimberley in the Northern Cape. The battery arrived within two days at the location in Kimberley. Anton did a follow-up and I was constantly kept in the loop by him , with regard to my order process.
Their price would hardly be beaten by the competition , including the delivery fee. Most definitely HIGHLY recommended.
AGM Battery Purchased
Your staff was friendly and helpful from start to finish of the process of purchase.
I had my doubts in buying online, but it was worth the ride.
I’ll definitely consider your company in the future as a potential source of purchasing goods.
A feather in your cap
Crisp, honest service ! Like old times.
Thank you for you great service, speedy delivery and first time delivery of correct item. I’ve used you twice and you gave me excellent service both times. Will definitely recommend you to others. Keep it up.
Very quick and efficient service.
Good service, communication and price
Good service, communication and price for a NOCO Genius 8420 charger. Well done, an example for other retailers.
Excellent service – Thank you.
I was impressed with stock levels, prompt service and quick delivery to Cape Town. I wIll definitely support you in future.
Thank you once again for you excellent service
I recommend Batteries Online. Good advice with efficient delivery.
This company provided me with
This company provided me with good service at a fair price. They fully met my expectations and I can recommend them unreservedly.
Superb quality and very speedy
Superb quality and very speedy service. Very affordable products.
Excellent service Received
From the onset I have been dealing with Gabriel in assisting me to find a solution to my battery replacement problem, unlike most other battery providers, I actually got the feeling right from the start that Gabriel was not to just fob me off since they did not have my specific battery in stock but that he was going to resolve my problem.
He did just that, after numerous emails, photos and using all means of communication including whatsapp, he managed to source a battery for me that was just as good and equal in size to fit my vehicle. What impressed me the most was his sense of urgency, constant follow-up’s and perseverance.
Well done Gabriel, you certainly went the extra mile and saw to it that the battery was delivered to my house the following morning via The Courier Guy. Thanks for helping.
Excellent and fast service. Ordered
Excellent and fast service. Ordered Wednesday morning at 08:00 hours and delivered to Phalaborwa Limpopo at 12:00 the next day. Thank you
Dealing with the sales team was overall a great experience but what really took me by surprise was how quickly and efficiently I received the product that I ordered.
When purchasing something over the counter you receive the product you paid for immediately, when ordering online you usually give your money to the “company” and then start playing the “waiting game”…
This was certainly not the experience I had! It seems that “Batteries Online” takes their name seriously as my purchase delivered promptly and without any issues whatsoever. I placed my order in the morning and received my delivery the next day!
I had a great experience with Gabriel & batteries online Got the batteries the next day and handled everything over email which was great.
I will be referring people there in future.
Thank you to Abbi and the team. You went above and beyond the necessary to service my request. It’s refreshing to receive such great service!
Great service with impecable response
Thanks Gabriel for you great service and speedy delivery, right product, right price and delivered when promised.
Highly recommended .
Great service from Gabriel at MAL.Quote was very good and followup was painless.Keep up good performance and service.Will buy again from you.
Just a note to say thanks to Batteries Online for great service and advice provided, especially Anton. Definitely to be recommended!
A Big thank you to
A Big thank you to Gabriel and everybody else behind the scenes. Less than 24 hours from First Contact to having what I wanted in my hands and at a great price too! Fantastic and friendly service.
Great Service!!! Easy to order
Great Service!!! Easy to order and fast delivery.
Great and friendly service!
They keep years and years…
After getting sick and tired of car batteries expiring JUST after their warranties expired I did some research and found that MAL batteries were selling the good kind. This was many years ago and I have since then only bought batteries from MAL. They keep years and years, and once, when one did have a problem, it was exchanged without any problem. I have always received excellent service from them!
Batteries Online was recommended to me by a friend, and the recommendation was certainly well-deserved.
The service I have received from Gabriel Erasmus has been consistently superb! Efficient, patient, helpful and friendly – every interaction has been a pleasure – thank you!
My battery was delivered today and the whole process ran smoothly – most impressed with Batteries Online!
Ek het gister en vandag uitstekende diens van Anton Viljoen ontvang. (Hy is nie familie van my nie!)
I’m so glad I was recommended to you, your service was fantastic. I will definately use your company again.
It was a pleasure to order a battery charger from Batteries Online. I received excellent service from Gabriel Erasmus throughout the process.
five star service
five star service
Thank you for the quick response I got from you every time
First of all I want to thank you for the quick response I got from you every time I contacted you. Secondly I want to mention that your delivery has been done yesterday, and considering that you responded from PE to here in the north/Polokwane, I must say that, this was in a record time. Thirdly I think that the fact that you deliver free of charge when a larger order is being placed is a big plus in my books. Fourthly, this is just a recommendation, I think you should consider opening a branch here in the north as your prices are very competitive and you will be able to do good business here.
Great service and good pricing
Good Morning Abbi,
I have collected the batteries and installed it over the weekend. Just want to let you know I am really happy with it. Thanks for your great service and good pricing. I shall certainly recommend your services to other potential buyers.
6v Battery qoutes/sales
Hats of to Gabriel for prompt response on emails for quotation request and service till battery was collected and
then receiving an email of thanks for the sale, much appreciated
SERVICE THAT IS CHARGED
Ignorant with current, amps volts, watts etc.
I needed a decent battery charger and searched on gumtree.
Fortunately I clicked on a ad that brought me to Batteries Online.
I enquired about a certain battery charger, and Anton was friendly, patient, explained everything, not pushy.
I was to collect the charger, but work was too hectic.
Eventually I asked whether it can be delivered, and YES it could.
Anton personally delivered the battery charger.
You do not get service like this in PE.
I would recommend Batteries Online to everyone. 12/10
Gabriel went out of his
Gabriel went out of his way to contact me after I had supplied them with the wrong email address. Within two and a half hours of giving the correct address the parcel was on its way. This includes the time I took to do the payment. This is just amazing service. The Noco G7200 charger that I received also works fantastic. A really rugged piece of equipment
That’s excellent service
Hi Abbi, got my GB40 today at 12h00 – 25 hours after payment !!
That’s excellent service !!
Their service is always professional, fast, and helpful.”
Batteries Online is always the first place I go to when I need a great price on a good quality battery. When my Defender’s battery finally needed replacement after 8 years, they were able to source me a higher capacity and higher performance battery than the standard one at an excellent price (while maintaining the same physical size) – none of which the 5 franchise shops in the CT area that I went to were able to do. Their service is always professional, fast, and helpful.
I made an enquiry this morning (8 Dec 2017 at 9am), on the GB40 Jump Starter, within 10 minutes got a response that they had stock, supplied my details, received Pro-Forma invoice shortly there after and made payment, thinking that I would only get confirmation of courier collection next week, low and behold by 11am this morning got confirmation of waybill number.
To Gabriel I would like to say thank you for the impeccable service that I received from you and I’m sure if I’m in need of something else in this line I will most definitely call on you again.
Dankie vir super fantastiese diens!!!!!!
Eerste keer wat ek pos aankoop so vêr vir so ‘n swaar artikel doen – was maar bekommerd maar???
Van die eerste keer wat ek met jou te doen gekry het was my gevoel hier gaan iets gebeur – My battery is hier!!!!! – sommer so tjop tjop En dit goedkoper as local quotes wat hul nie kon lewer nie.
Ek wil graag vir jou sê bitter baie dankie vir alles – van die gestoei met bankoorplasings tot die battery in my huis is – ek het baie mense hier local gebel – net my geld gemors – niemand wou help nie – toe het ek besluit Abbi is my laaste kans – en Voila!!!!!
Dankie vir super fantastiese diens!!!!!!
Groete en weereens DANKIE!
Excellent response by management to resolve delivery challenge
I ordered an advanced type of battery charger from M.A.L. Battery Distributors (Pty) Ltd following an email advertisement from batteriesonline.co.za
When delivery was delayed, the response from them to resolve the problem – with offer of compensation ! – was way above what can be reasonably expected.
Even without asking I was also directly contacted by senior management to offer apology and confirm voluntary offer for compensation not even insisted on.
Congratulations to them! I real good example of customer orientation and an example to other businesses of how to respond to maintain and even grow customer loyalty and repeat business when problem should arise to meet service delivery standards.
Quick and Efficient Service
I ordered a Varta 618/619 battery from Batteries Online on the morning of the Tuesday, and took delivery of my new battery the following morning. I strongly suggest these guys if you want to price bonus that generally comes with buying online, but with a failing battery dictating that delivery cannot take too long. Will use again.
Painless and efficient experience
Thanks for the painless and efficient experience. I will definitely keep you in mind for future purchases of this kind. Which, due to the supplied Varta product, is hopefully many-many moons in the future.
Beste waarde vir geld
Ek was op soek na ‘n battery vir my motorvoertuig en wou opregte en eerlike raad hê om sodoende die beste waarde vir my geld te kry en goeie kwaliteit produk te koop. Ek het dit alles ontvang by Batteriesonline, maar as ‘n bonus het ek ongelooflike puik diens ook gekry – die battery is binne 1 dag afgelewer.
After being messed around by the motor dealership for nearly three weeks I took to Google to try to source a battery for my SUV. I submitted my query through www.batteriesonline.co.za and have been extremely impressed with the professionalism and response from the team.
I had a very good experience from you guys I have to say its was the first time I used you guys but it wont be the last.
If I have to rate the level of service it would be 10 out of 10
If you need a battery
Excellent prices and excellent service.
Check my thread here:
Within half an hour he sourced me the battery I want(in Nelspruit) and is having it delivered to my house (in centurion) the following day.
Extremely impressed by the level of service received
I have recently purchased Varta Batteries for my Land Cruiser 100. As anyone would do, I went on a price-hunt via Google for the best possible price.
This lead me to M.A.L. Investments (www.batteriesonline.co.za) and Gabriel handled my request immediately. Not only were they by far the best priced, the service was impeccable!
They only had 1x of the two requested batteries in stock, but Gabriel sourced the 2nd battery for me very quickly from another branch and arranged it to be delivered to our premises.
Other suppliers just replied they had no stock……..
We received constant communication re the tracking of our parcel and received same in no time.
We were extremely impressed by the level of service received from M.A.L. Investments and would highly recommend them to anyone.
Thoroughly satisfied and impressed
I was thoroughly satisfied and impressed with your service and assistance.
Within a day I managed to get info on the battery I required, find a supplier, make payment and arrange collection
You matched what we strive for…
I would just like to say a huge thank you for the fantastic service you gave me regarding the 10 x “trickle chargers” I was looking for my dealership Audi Centre Margate. From the very first phone call you treated me as if you knew me. I asked you to do some research for specific “chargers” we needed for our showroom which has to comply with Audi Head office – Germany, and like a trooper you got stuck in – got your manager involved (thank you manager – so appreciated) and I know this must have been a tedious task and annoying BUT you did it and kept me informed with progress – and then – you found what we were looking for & saved our company loads of cash – you warned me that I would have to pay for the courier for delivery to our dealership but when it came time to send, you said “No charge” wow you blew me away. Nothing was too much for you & your respect & kindness was fantastic – I am sure you are aware of the high standard Audi expects from their staff in the “services” to clients offered – well you matched what we strive for. We will definitely be using your company again in the near future. I am sure your after service attitude is going to be just as dynamic – we will see lol.
Thanks again Gabriel, – it was a pleasure dealing with you.
Effective and affordable
I purchased a battery online. The process was effective and the purchase price was better than any quote from a supplier in my area.
There are also scamsters on the web that promise you the world. As the saying goes – if it’s too good to be true – it IS.
This online platform is secure and safe and I will recommend Batteriesonline to anyone out there
Great service + great price = simply the perfect way to do business
I cannot stress enough what a pleasure it was to do business with you. I was also unable to even vaguely match the price offered. All my interactions were with Gabriel and the speed of responses as well as his patience with my queries is absolutely ‘above and beyond.’
There is not much room for improvement from my point of view.
“My recent dealings with Gabriel at Batteriesonline was an absolute pleasure. Not only did I receive excellent and efficient service but also the products were very well priced.”
Good service and for a very competitive price
The battery was delivered early yesterday by courier(!) and my car is going again.
Thank you for your exceptionally good service and for a very competitive price too.
Dealing with you has been a very pleasant experience throughout.
I will certainly recommend you to others.
I think you guys are way ahead of your other competitors.
- Thank you for your prompt service.
- I think you guys are way ahead of your other competitors.
- This, I say purely based on the web site design.
- I searched online for over 2 hours trying to get assistance or just a price, not so easy, just try yourself.
- Your website was simple and I received a quote quite quick and in fact the battery is paid for and being delivered.
- All this in one day and delivery the next day!
- The price was extremely fair and I will only buy from you going forward.
- Everyone I know will hear where I buy batteries from and I will recommend you guys always!
- I’m impressed and thankful.
- Keep up the good work!
I came away a satisfied customer.
My experience in dealing with M.A.L. Investments was more than satisfactory. The online chat service worked smoothly and efficiently and I came away a satisfied customer. Thank you,
Goeie diens en teugvoering.
Ek was baie indrukwekkend die goeie diens en teugvoering wat ek van jou gekry het. Jy het my ook laatweet die batterye is by julle en die courier diens was puik.
Dankie, dit was puik.
Many thanks for your prompt and efficient service
Many thanks for your prompt and efficient service. As a result, I was able install the deep cycle batteries on my Solar installation without delay. Also, with regards to the replacement of the faulty Noco Gb70, your willingness to deliver this without any hassle or complication within a few days was exceptional. I look forward to conducting further business with your company in the future.
I can highly recommend MAL Investments
I recently purchased several batteries from MAL Investments. They were efficient and helpful and when I had a problem with one of the batteries, they replaced it free of charge. I can highly recommend MAL Investments
Batteries Online is brilliant !
Batteries online is brilliant, our company has saved a lot of money by buying our batteries from you.
And the shelf life is great so we don’t have to worry about them losing power before we can use them.
6V Varta Batteries
Guys and girls if you ever need a new battery for your beetle call VARTA. They have a excellent service with there clients. From now on im using them. They do battery’s 6v and 12v . The next thing you need to take note of they are a online shop.
Service like none I’ve experienced in Port Elizabeth
Your service was like none I’ve experienced in Port Elizabeth. Putting customers first and looking to do the best you are able.
It is much appreciated. I will be calling again in the future, should the need arise for a battery.
Hassle free purchase
Thank to Morris and Batteries Online for outstanding service received
Thank to Morris and Batteries Online for outstanding service received on purchasing a VARTA battery. Phone Friday 25/04/2014 at 10h00 collected battery at Deltec Pinetown at 13h00, same day service!
MAL Battery Distributors has changed the way I look at batteries as a whole.
I had my sons car battery replaced last year and ever since then his air conditioner and general starting has made a remarkable difference to his car. The new Varta battery i had installed including the professional service i received from MAL Battery Distributors has changed the way i look at batteries as a whole.
Thank you very much.