What our clients say

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We strive to provide the best possible customer service experience to our client and thus need your input and feedback as to keep up standards.

Please feel free to tell us about your experience by clicking the button below.

This is what our local clients say…

Click here to see what our EXPORT clients have to say about our service.

Excellent response by management to resolve delivery challenge

I  ordered an advanced type of battery charger from M.A.L. Battery Distributors (Pty)  Ltd following an email advertisement from batteriesonline.co.za

When delivery was delayed, the response from them to resolve the problem – with offer of compensation ! – was way above what can be reasonably expected.

Even without asking I was also directly contacted by senior management to offer apology and confirm voluntary offer for compensation not even insisted on.

Congratulations to them!  I real good example of customer orientation and an example to other businesses of how to respond to maintain and even grow customer loyalty and repeat business when problem should  arise to meet service delivery standards.

https://www.hellopeter.com/write-a-review/thanks/2304974

 

Ben van Tonder
Pretoria
South Africa

Quick and Efficient Service

I ordered a Varta 618/619 battery from Batteries Online on the morning of the Tuesday, and took delivery of my new battery the following morning. I strongly suggest these guys if you want to price bonus that generally comes with buying online, but with a failing battery dictating that delivery cannot take too long. Will use again.

Dewald Maartens
Private
Hartbeespoort
South Africa

Painless and efficient experience

Thanks for the painless and efficient experience. I will definitely keep you in mind for future purchases of this kind. Which, due to the supplied Varta product, is hopefully many-many moons in the future.

Dewald
Pretoria
South Africa

Beste waarde vir geld

Ek was op soek na ‘n battery vir my motorvoertuig en wou opregte en eerlike raad hê om sodoende die beste waarde vir my geld te kry en goeie kwaliteit produk te koop. Ek het dit alles ontvang by Batteriesonline, maar as ‘n bonus het ek ongelooflike puik diens ook gekry – die battery is binne 1 dag afgelewer.

Koos Liebenberg
Pretoria
South Africa

Excellent Service

After being messed around by the motor dealership for nearly three weeks I took to Google to try to source a battery for my SUV. I submitted my query through www.batteriesonline.co.za and have been extremely impressed with the professionalism and response from the team.

Thanks Guys.

 

Chris Goldschmidt
Cape Town
South Africa

Excellent service

I had a very good experience from you guys I have to say its was the first time I used you guys but it wont be the last.

If I have to rate the level of service it would be 10 out of 10

Fabian
Cape Town
South Africa

If you need a battery

Consider to contact Gabriel.

Excellent prices and excellent service.

Check my thread here:
http://www.4x4community.co.za/forum/…15#post3504915

Within half an hour he sourced me the battery I want(in Nelspruit) and is having it delivered to my house (in centurion) the following day.

Thanks Gabriel.

Extremely impressed by the level of service received

I have recently purchased Varta Batteries for my Land Cruiser 100.  As anyone would do, I went on a price-hunt via Google for the best possible price.

This lead me to M.A.L. Investments (www.batteriesonline.co.za) and Gabriel handled my request immediately.  Not only were they by far the best priced, the service was impeccable!

They only had 1x of the two requested batteries in stock, but Gabriel sourced the 2nd battery for me very quickly from another branch and arranged it to be delivered to our premises.

Other suppliers just replied they had no stock……..

We received constant communication re the tracking of our parcel and received same in no time.

We were extremely impressed by the level of service received from M.A.L. Investments and would highly recommend them to anyone.

Tanya Ferreira
Johannesburg
South Africa

Thoroughly satisfied and impressed

I was thoroughly satisfied and impressed with your service and assistance.

Within a day  I managed to get info on the battery I required, find a supplier, make payment and arrange collection

Jivanta Kirsten Pillay
Durban
South Africa

You matched what we strive for…

I would just like to say a huge thank you for the fantastic service you gave me regarding the 10 x “trickle chargers” I was looking for my dealership Audi Centre Margate.  From the very first phone call you treated me as if you knew me.  I asked you to do some research for specific “chargers” we needed for our showroom which has to comply with Audi Head office – Germany, and like a trooper you got stuck in – got your manager involved (thank you manager – so appreciated) and I know this must have been a tedious task and annoying BUT you did it and kept me informed with progress – and then – you found what we were looking for & saved our company loads of cash – you warned me that I would have to pay for the courier for delivery to our dealership but when it came time to send, you said “No charge” wow you blew me away. Nothing was too much for you & your respect & kindness was fantastic – I am sure you are aware of the high standard Audi expects from their staff in the “services” to clients offered – well you matched what we strive for.  We will definitely be using your company again in the near future. I am sure your after service attitude is going to be just as dynamic – we will see lol.

Thanks again Gabriel, – it was a pleasure dealing with you.

Sharon Kapp
Audi Centre Margate
Margate
South Africa

Effective and affordable

I purchased a battery online. The process was effective and the purchase price was better than any quote from a supplier in my area.

There are also scamsters on the web that promise you the world. As the saying goes – if it’s too good to be true – it IS.

This online platform is secure and safe and I will recommend Batteriesonline to anyone out there

Chris Lombard
Centurion
South Africa

Great service + great price = simply the perfect way to do business

I cannot stress enough what a pleasure it was to do business with you. I was also unable to even vaguely match the price offered. All my interactions were with Gabriel and the speed of responses as well as his patience with my queries is absolutely ‘above and beyond.’
Thank you.

Mario Andreatta
Edenvale
South Africa

There is not much room for improvement from my point of view.

“My recent dealings with Gabriel at Batteriesonline was an absolute pleasure. Not only did I receive excellent and efficient service but also the products were very well priced.”

Maurits Van Der Horst
Port Elizabeth
South Africa

Good service and for a very competitive price

Thank you

The battery was delivered early yesterday by courier(!) and my car is going again.
Thank you for your exceptionally good service and for a very competitive price too.
Dealing with you has been a very pleasant experience throughout.
I will certainly recommend you to others.

Derek Albertson
Krugersdorp
South Africa

I think you guys are way ahead of your other competitors.

  • Thank you for your prompt service.
  • I think you guys are way ahead of your other competitors.
  • This, I say purely based on the web site design.
  • I searched online for over 2 hours trying to get assistance or just a price, not so easy, just try yourself.
  • Your website was simple and I received a quote quite quick and in fact the battery is paid for and being delivered.
  • All this in one day and delivery the next day!
  • The price was extremely fair and I will only buy from you going forward.
  • Everyone I know will hear where I buy batteries from and I will recommend you guys always!
  • I’m impressed and thankful.
  • Keep up the good work!
Nizar
Johannesburg
South Africa

I came away a satisfied customer.

My experience in dealing with M.A.L. Investments was more than satisfactory. The online chat service worked smoothly and efficiently and I came away a satisfied customer. Thank you,

Peter Chivers
Johannesburg
South Africa

Goeie diens en teugvoering.

Ek was baie indrukwekkend die goeie diens en teugvoering wat ek van jou gekry het. Jy het my ook laatweet die batterye is by julle en die courier diens was puik.

Dankie, dit was puik.

Willie van Aardt
Port alfred
South Africa

Many thanks for your prompt and efficient service

Many thanks for your prompt and efficient service. As a result, I was able install the deep cycle batteries on my Solar installation without delay. Also, with regards to the replacement of the faulty Noco Gb70, your willingness to deliver this without any hassle or complication within a few days was exceptional. I look forward to conducting further business with your company in the future.

Dave Frank
Johannesburg
South Africa

I can highly recommend MAL Investments

I recently purchased several batteries from MAL Investments. They were efficient and helpful and when I had a problem with one of the batteries, they replaced it free of charge. I can  highly recommend MAL Investments

Steven van Zyl
Pretoria
South Africa

Batteries Online is brilliant !

Batteries online is brilliant, our company has saved a lot of money by buying our batteries from you.

And the shelf life is great so we don’t have to worry about them losing power before we can use them.

Thanks guys!

Wendy
Durban
South Africa

6V Varta Batteries

Guys and girls if you ever need a new battery for your beetle call VARTA. They have a excellent service with there clients. From now on im using them. They do battery’s 6v and 12v . The next thing you need to take note of they are a online shop.

Jacques Jacobs
Johannesburg
South Africa

Service like none I’ve experienced in Port Elizabeth

Your service was like none I’ve experienced in Port Elizabeth. Putting customers first and looking to do the best you are able.

It is much appreciated. I will be calling again in the future, should the need arise for a battery.

Daven
Port Elizabeth
South Africa

Hassle free purchase

Thank you for the prompt service received . It was a hassle free purchase.
Keep up the great service !
Muhammad
Johannesburg
South Africa

Thank to Morris and Batteries Online for outstanding service received

Thank to Morris and Batteries Online for outstanding service received on purchasing a VARTA battery. Phone Friday 25/04/2014 at 10h00 collected battery at Deltec Pinetown at 13h00, same day service!
Thanks again

Brian Bell
Durban
South Africa

MAL Battery Distributors has changed the way I look at batteries as a whole.

I had my sons car battery replaced last year and ever since then his air conditioner and general starting has made a remarkable difference to his car. The new Varta battery i had installed including the professional service i received from MAL Battery Distributors has changed the way i look at batteries as a whole.
Thank you very much.

John Tyrrell
Port Elizabeth
South Africa
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