We strive to provide the best possible customer service experience to our client and thus need your input and feedback as to keep up standards.
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This is what our local clients say…
Gabriel went out of his
Gabriel went out of his way to contact me after I had supplied them with the wrong email address. Within two and a half hours of giving the correct address the parcel was on its way. This includes the time I took to do the payment. This is just amazing service. The Noco G7200 charger that I received also works fantastic. A really rugged piece of equipment
That’s excellent service
Hi Abbi, got my GB40 today at 12h00 – 25 hours after payment !!
That’s excellent service !!
Their service is always professional, fast, and helpful.”
Batteries Online is always the first place I go to when I need a great price on a good quality battery. When my Defender’s battery finally needed replacement after 8 years, they were able to source me a higher capacity and higher performance battery than the standard one at an excellent price (while maintaining the same physical size) – none of which the 5 franchise shops in the CT area that I went to were able to do. Their service is always professional, fast, and helpful.
I made an enquiry this morning (8 Dec 2017 at 9am), on the GB40 Jump Starter, within 10 minutes got a response that they had stock, supplied my details, received Pro-Forma invoice shortly there after and made payment, thinking that I would only get confirmation of courier collection next week, low and behold by 11am this morning got confirmation of waybill number.
To Gabriel I would like to say thank you for the impeccable service that I received from you and I’m sure if I’m in need of something else in this line I will most definitely call on you again.
Dankie vir super fantastiese diens!!!!!!
Eerste keer wat ek pos aankoop so vêr vir so ‘n swaar artikel doen – was maar bekommerd maar???
Van die eerste keer wat ek met jou te doen gekry het was my gevoel hier gaan iets gebeur – My battery is hier!!!!! – sommer so tjop tjop En dit goedkoper as local quotes wat hul nie kon lewer nie.
Ek wil graag vir jou sê bitter baie dankie vir alles – van die gestoei met bankoorplasings tot die battery in my huis is – ek het baie mense hier local gebel – net my geld gemors – niemand wou help nie – toe het ek besluit Abbi is my laaste kans – en Voila!!!!!
Dankie vir super fantastiese diens!!!!!!
Groete en weereens DANKIE!
Excellent response by management to resolve delivery challenge
I ordered an advanced type of battery charger from M.A.L. Battery Distributors (Pty) Ltd following an email advertisement from batteriesonline.co.za
When delivery was delayed, the response from them to resolve the problem – with offer of compensation ! – was way above what can be reasonably expected.
Even without asking I was also directly contacted by senior management to offer apology and confirm voluntary offer for compensation not even insisted on.
Congratulations to them! I real good example of customer orientation and an example to other businesses of how to respond to maintain and even grow customer loyalty and repeat business when problem should arise to meet service delivery standards.
Quick and Efficient Service
I ordered a Varta 618/619 battery from Batteries Online on the morning of the Tuesday, and took delivery of my new battery the following morning. I strongly suggest these guys if you want to price bonus that generally comes with buying online, but with a failing battery dictating that delivery cannot take too long. Will use again.
Painless and efficient experience
Thanks for the painless and efficient experience. I will definitely keep you in mind for future purchases of this kind. Which, due to the supplied Varta product, is hopefully many-many moons in the future.
Beste waarde vir geld
Ek was op soek na ‘n battery vir my motorvoertuig en wou opregte en eerlike raad hê om sodoende die beste waarde vir my geld te kry en goeie kwaliteit produk te koop. Ek het dit alles ontvang by Batteriesonline, maar as ‘n bonus het ek ongelooflike puik diens ook gekry – die battery is binne 1 dag afgelewer.
After being messed around by the motor dealership for nearly three weeks I took to Google to try to source a battery for my SUV. I submitted my query through www.batteriesonline.co.za and have been extremely impressed with the professionalism and response from the team.
I had a very good experience from you guys I have to say its was the first time I used you guys but it wont be the last.
If I have to rate the level of service it would be 10 out of 10
If you need a battery
Excellent prices and excellent service.
Check my thread here:
Within half an hour he sourced me the battery I want(in Nelspruit) and is having it delivered to my house (in centurion) the following day.
Extremely impressed by the level of service received
I have recently purchased Varta Batteries for my Land Cruiser 100. As anyone would do, I went on a price-hunt via Google for the best possible price.
This lead me to M.A.L. Investments (www.batteriesonline.co.za) and Gabriel handled my request immediately. Not only were they by far the best priced, the service was impeccable!
They only had 1x of the two requested batteries in stock, but Gabriel sourced the 2nd battery for me very quickly from another branch and arranged it to be delivered to our premises.
Other suppliers just replied they had no stock……..
We received constant communication re the tracking of our parcel and received same in no time.
We were extremely impressed by the level of service received from M.A.L. Investments and would highly recommend them to anyone.
Thoroughly satisfied and impressed
I was thoroughly satisfied and impressed with your service and assistance.
Within a day I managed to get info on the battery I required, find a supplier, make payment and arrange collection
You matched what we strive for…
I would just like to say a huge thank you for the fantastic service you gave me regarding the 10 x “trickle chargers” I was looking for my dealership Audi Centre Margate. From the very first phone call you treated me as if you knew me. I asked you to do some research for specific “chargers” we needed for our showroom which has to comply with Audi Head office – Germany, and like a trooper you got stuck in – got your manager involved (thank you manager – so appreciated) and I know this must have been a tedious task and annoying BUT you did it and kept me informed with progress – and then – you found what we were looking for & saved our company loads of cash – you warned me that I would have to pay for the courier for delivery to our dealership but when it came time to send, you said “No charge” wow you blew me away. Nothing was too much for you & your respect & kindness was fantastic – I am sure you are aware of the high standard Audi expects from their staff in the “services” to clients offered – well you matched what we strive for. We will definitely be using your company again in the near future. I am sure your after service attitude is going to be just as dynamic – we will see lol.
Thanks again Gabriel, – it was a pleasure dealing with you.
Effective and affordable
I purchased a battery online. The process was effective and the purchase price was better than any quote from a supplier in my area.
There are also scamsters on the web that promise you the world. As the saying goes – if it’s too good to be true – it IS.
This online platform is secure and safe and I will recommend Batteriesonline to anyone out there
Great service + great price = simply the perfect way to do business
I cannot stress enough what a pleasure it was to do business with you. I was also unable to even vaguely match the price offered. All my interactions were with Gabriel and the speed of responses as well as his patience with my queries is absolutely ‘above and beyond.’
There is not much room for improvement from my point of view.
“My recent dealings with Gabriel at Batteriesonline was an absolute pleasure. Not only did I receive excellent and efficient service but also the products were very well priced.”
Good service and for a very competitive price
The battery was delivered early yesterday by courier(!) and my car is going again.
Thank you for your exceptionally good service and for a very competitive price too.
Dealing with you has been a very pleasant experience throughout.
I will certainly recommend you to others.
I think you guys are way ahead of your other competitors.
- Thank you for your prompt service.
- I think you guys are way ahead of your other competitors.
- This, I say purely based on the web site design.
- I searched online for over 2 hours trying to get assistance or just a price, not so easy, just try yourself.
- Your website was simple and I received a quote quite quick and in fact the battery is paid for and being delivered.
- All this in one day and delivery the next day!
- The price was extremely fair and I will only buy from you going forward.
- Everyone I know will hear where I buy batteries from and I will recommend you guys always!
- I’m impressed and thankful.
- Keep up the good work!
I came away a satisfied customer.
My experience in dealing with M.A.L. Investments was more than satisfactory. The online chat service worked smoothly and efficiently and I came away a satisfied customer. Thank you,
Goeie diens en teugvoering.
Ek was baie indrukwekkend die goeie diens en teugvoering wat ek van jou gekry het. Jy het my ook laatweet die batterye is by julle en die courier diens was puik.
Dankie, dit was puik.
Many thanks for your prompt and efficient service
Many thanks for your prompt and efficient service. As a result, I was able install the deep cycle batteries on my Solar installation without delay. Also, with regards to the replacement of the faulty Noco Gb70, your willingness to deliver this without any hassle or complication within a few days was exceptional. I look forward to conducting further business with your company in the future.
I can highly recommend MAL Investments
I recently purchased several batteries from MAL Investments. They were efficient and helpful and when I had a problem with one of the batteries, they replaced it free of charge. I can highly recommend MAL Investments
Batteries Online is brilliant !
Batteries online is brilliant, our company has saved a lot of money by buying our batteries from you.
And the shelf life is great so we don’t have to worry about them losing power before we can use them.
6V Varta Batteries
Guys and girls if you ever need a new battery for your beetle call VARTA. They have a excellent service with there clients. From now on im using them. They do battery’s 6v and 12v . The next thing you need to take note of they are a online shop.
Service like none I’ve experienced in Port Elizabeth
Your service was like none I’ve experienced in Port Elizabeth. Putting customers first and looking to do the best you are able.
It is much appreciated. I will be calling again in the future, should the need arise for a battery.
Hassle free purchase
Thank to Morris and Batteries Online for outstanding service received
Thank to Morris and Batteries Online for outstanding service received on purchasing a VARTA battery. Phone Friday 25/04/2014 at 10h00 collected battery at Deltec Pinetown at 13h00, same day service!
MAL Battery Distributors has changed the way I look at batteries as a whole.
I had my sons car battery replaced last year and ever since then his air conditioner and general starting has made a remarkable difference to his car. The new Varta battery i had installed including the professional service i received from MAL Battery Distributors has changed the way i look at batteries as a whole.
Thank you very much.